Деятельность компании


Министерство образования и науки Российской Федерации
федеральное государственное автономное образовательное учреждение
высшего профессионального образования
«Национальный исследовательский ядерный университет «МИФИ»
Красноярский промышленный колледж
(КПК НИЯУ МИФИ)
УТВЕРЖДАЮ:
Заместитель директора по УР
КПК НИЯУ МИФИ
___________А.Л. Подойницына
« » 20 ___ г.
«COMPANY ACTIVITIES»
«ДЕЯТЕЛЬНОСТЬ КОМПАНИИ»
ПОСОБИЕ ПО САМОСТОЯТЕЛЬНОЙ РАБОТЕ
СТУДЕНТОВ (С ОТВЕТАМИ)
(32 часа)
УЧЕБНОЙ ДИСЦИПЛИНЫ
ОГСЭ.03 ИНОСТРАННЫЙ ЯЗЫК (АНГЛИЙСКИЙ)
2014
Пособие по самостоятельной работе студентов (с ответами) учебной дисциплины ОГСЭ.03 Иностранный язык (английский) разработано на основе Федерального государственного образовательного стандарта (далее – ФГОС) по программе подготовки специалистов среднего звена в соответствии с ФГОС специальности среднего профессионального образования (далее – СПО)
46.02.01 «Документационное обеспечения управления и архивоведение»
Пособие по самостоятельной работе студентов (с ответами) содержит общие и единые требования к выполнению и оформлению лабораторных работ и практических занятий.
Организация-разработчик:
Красноярский промышленный колледж – филиал Федерального государственного автономного образовательного учреждения высшего профессионального образования «Национальный исследовательский ядерный университет «МИФИ»
(КПК НИЯУ МИФИ)
Разработчик:
Г.Р. Прус, преподаватель
Рассмотрено Цикловой методической комиссией общественно-гуманитарных дисциплин,

протокол № ____ от « ____» _______ 20_____ г.
Рекомендовано Учебно-методическим советом колледжа,
протокол № _____ от «____ » ________ 20 ____ г.

«LIST OF UNITS» -
«СПИСОК РАЗДЕЛОВ» «TABLE OF CONTENTS» - «СОДЕРЖАНИЕ» «PAGES» – «СТР.»
СОДЕРЖАНИЕ «SECRETARIAL» 3
ПОЯСНИТЕЛЬНАЯ ЗАПИСКА 4-5
СПИСОК ЛИТЕРАТУРЫ 5
«BOOK 3» 15 UNITS: 6-14
Заголовок подраздела: «UNIT 1» «COMPANY ACTIVITIES» Заголовок подраздела: «UNIT 2» «ADMINISTRATIVE ASSISTANT» Заголовок подраздела: «UNIT 3» «EMPLOYMENT» Заголовок подраздела: «UNIT 4» «BUSINESS TRANSACTIONS» Заголовок подраздела: «UNIT 5» «AGENDAS» Заголовок подраздела: «UNIT 6» «MEETINGS MINUTES» Заголовок подраздела: «UNIT 7» «THE MAIL» Заголовок подраздела: «UNIT 8» «OFFICIAL LETTERS» Заголовок подраздела: «UNIT 9» «TELECOMMUNICATIONS» Заголовок подраздела: «UNIT 10» «BUSINESS ABBREVIATIONS» Заголовок подраздела: «UNIT 11» «MONEY» Заголовок подраздела: «UNIT 12» «BANKING» Заголовок подраздела: «UNIT 13» «WAGES» Заголовок подраздела: «UNIT 14» «BOOKKEEPING» Заголовок подраздела: «UNIT 15» «REQUESTS FOR PAYMENT» Заголовок раздела: «ANSWERS» - «ОТВЕТЫ» 14-16
ПОЯСНИТЕЛЬНАЯ ЗАПИСКА
Пособие составлено по «Книге 3» - «Book 3» «SECRETARIAL» и соответствует программе преподавания иностранного языка и календарно – тематическим планам учебной дисциплины ОГСЭ.03 «Иностранный язык (английский)».
Необходимость разработки данных заданий обусловлена специальностью групп, уровнем обучения иностранному языку и учебной литературой. Степень заинтересованности студентов в изучении английского языка - варьируется. Все студенты способны перевести слова, данные в начале каждого урока. Студенты учат слова в зависимости от того, какую оценку хотят получить: 1/3 всех слов – на «3», 2/3 слов на - «4», все слова – на «5». То обстоятельство, что не все студенты способны овладеть одинаковым объёмом словарного запаса каждого урока, приводит к ошибкам на заключительном этапе. Здесь студентам предлагается перевести текст упражнения с русского языка на английский.
Перевод с русского на английский показывает уровень усвоения лексических единиц по каждой теме и подчиняется грамматическим правилам, как русского, так и английского языков. В английском языке – строгий порядок слов, а в русском – свободный. Кроме того, в английском предложении всегда должен быть глагол, а в русском предложении глагол часто отсутствует. В конце каждого урока учебника для аудиторных занятий (1) в списке литературы приводятся предложения на английском языке с целью наглядного сравнения таких особенностей (упр.№ 9), и упражнение (№ 10) для последующего перевода уже с русского на английский язык. Разные грамматические нормы двух языков делают перевод с русского языка на английский как самым трудным, так и наиболее интересным видом заданий.
В своей работе я использую раздаточный материал, позволяющий быстро и эффективно проверять допущенные каждым студентом ошибки. На разных этапах работы я предлагаю студентам ознакомиться с правильным вариантом выполнения задания. Например, студентам с более высоким уровнем обучения достаточно только взглянуть на образец, и продолжать работать самостоятельно. Оценки даже самых успешных студентов, как правило, «3» (удовлетворительно). Объясняется это не столько непониманием той или иной грамматической темы, сколько – отсутствием практических навыков и образования. Другим, менее знающим предмет студентам, требуется более тщательная и кропотливая работа по сравнению собственного варианта выполнения работы с образцом. Для таких студентов (а их, – большинство) ошибки разбираются и исправляются в аудитории.
Представленные на рассмотрение студентов раздаточные материалы демонстрируют также и допущенные ими орфографические ошибки. Кроме того, выданные на дом в качестве домашнего задания, тексты могут быть использованы для других видов работы. Это может быть: заучивание наизусть, перевод с английского на русский, построение вопросительных предложений разного типа, изменение предложений в активном (действительном) залоге на предложения в пассивном (страдательном) залоге, и наоборот.
Творческий подход подразумевает разработку собственных аналогичных заданий, что способствует закреплению материала на уровне понимания. В составе группы – студенты с начальным и средним уровнем изучения английского языка. Задания разработаны поэтапно, с учётом лексики и грамматики каждого семестра, со второго по четвёртый курс - включительно. Принцип «от простого – к сложному» и систематическое выполнение заданий способствуют пониманию и закреплению материала.

Задания подобраны с целью повторения всех грамматических тем аудиторных занятий и направлены на обогащение словарного запаса студентов профессиональными терминами с учётом выбранной ими специальности. Помимо заданий, данное пособие включает в себя и ответы на каждое задание. Сборник ответов предоставляется студентам после самостоятельного выполнения ими конкретного задания с целью наглядности, а также – для возможности проведения самостоятельного сравнительного анализа правильного ответа с собственным результатом.
«BIBLIOGRAPHY» - «СПИСОК ЛИТЕРАТУРЫ»
1) Английский язык /А.С. Восковская, Т.А. Карпова. – Изд. 12-е, стер. –
Ростов н/Д: Феникс, 2013. – 376, [1] с. – (Среднее профессиональное образование)
ISBN 978-5-222-20067-4;
2). Английский язык /Агабекян И.П. – Изд. 26-е, стер.
Ростов н/Д: Феникс, 2015. – 318, [1] с. (Среднее профессиональное образование).
ISBN 978-5-222-23595-9
Интернет ресурсы
1. Virginia Evans Career Paths “Secretarial” © Express Publishing, 2011 [Электронный Ресурс] – Режим Доступа: http://www.expresspublishing.co.uk
ISBN 978-0-85777-860-4
2. Virginia Evans Career Paths “Teacher’s Book” © Express Publishing, 2011 [Электронный Ресурс] – Режим Доступа: http://www.expresspublishing.co.uk
ISBN 978-0-85777-861-1
3. Электронные пособия для аудирования (CD)
CD 1 UK version © Express Publishing
ISBN 978-0-85777-863-5
CD 2 UK version © Express Publishing
ISBN 978-0-85777-864-2
4. .Кузьменкова Ю.Б. Стратегии речевого поведения в англоязычной среде: курс лекций. М.: Педагогический университет «Первое сентября», 2006. URL: edu.1september.ru
BOOK 3
UNITS 1-5
1. «MATCH THE QUESTIONS (1-10) WITH THE ANSWERS (A-J) » - «СОПОСТАВЬТЕ ВОПРОСЫ (1-10) С ОТВЕТАМИ (A-J) »
1. What are some problems that businesses face?
2. How can businesses solve these problems?
3. Where do companies advertise jobs?
4. What information is included in job advertisements?
5. What happens after a successful job interview?
6. What questions might you ask before you accept a job offer?
7. What type of problems do people have when conducting transactions with businesses?
8. How do companies solve problems with business transactions?
9. Why do companies need agendas for meetings?
10. What types of topics are included on an agenda?
A. Companies advertise jobs on the Internet, in trade magazines, in newspapers, at trade or job fairs and through recruitment companies.
B. After a successful job interview the employer or recruitment agency will usually phone the candidates to tell them they have got the job. Then they will send them more information, such as an employee handbook, and any forms they may need to fill out, in the mail.
C. Companies can solve problems with delays by carefully keeping track of all orders and making sure that orders are dispatched on time. Companies can encourage staff to be helpful to customers. If there is a problem with a product, companies can replace or refund the item.
D. Businesses can solve these problems in different ways. To survive competition a business can improve its products and services, diversify, seek out new markets or relocate. To survive a recession a business can cut back on expenses.
E. Job advertisements usually include information such as the job’s title and duties, the kind of person required, the pay and any benefits or bonuses offered, the start date, the duration of the position and details of how to apply.
F. Some problems businesses face include competition, closure, bankruptcy and recession.
G. I would ask questions about my pay, what benefits I’m entitled to, my working hours, the duration of the contact and if I can have a copy to read before I sign it.
H. A good meeting agenda guides the meeting, making it more efficient and productive. An agenda makes the people involved in the meeting think about what the goals for the meeting are and allows them to prepare as necessary.
I. Some common problems with business transactions include lost or delayed orders, rude or unhelpful staff, incorrect bills and products that are of poor quality or damaged.
J. An agenda includes basic information about the meeting, such as who is involved, where it is held, the date, time and duration of the meeting. There will also be information about what will be covered in the meeting.
2. «FILL IN THE BLANKS WITH THE CORRECT WORDS AND PHRASES FROM THE WORD BANK» - «ЗАПОЛНИТЕ ПРОПУСКИ ПРАВИЛЬНЫМИ СЛОВАМИ И ВЫРАЖЕНИЯМИ ИЗ БАНКА СЛОВ»
Closure, expand, founding, import, compete, maintain a foothold, premises, manufacture, relocate, to set up.
1. The ... of a company or institution is the time it originally started. 2. ... ... ... a business or enterprise means to prepare it and start it. 3. To ... a product means to bring it into your country from another country. 4. To ... a product means to make it using machinery. 5. To ... means to get bigger. 6. To ... means to move to another place. 7. A business ... are the buildings or sites where it is located. 8. ... is when a business or service stops functioning. 9. Two people or businesses ... when they both want to be the best at the same thing. 10. To ... ... ... means to keep going in a difficult situation.
3. «MATCH THE WORDS (1-10) WITH THE DEFINITIONS (A-J) » - «СОПОСТАВЬТЕ СЛОВА (1-10) С ИХ ОПРЕДЕЛЕНИЯМИ (A-J) »
1. To diversify A. are money or other benefits that you will have after you stop working for good, usually when you are in your sixties.
2. To cut back B. is another word for what you have done in the past, your history.
3. To seek something out C. means that something is helpful for people
4. Background D. means to reply or give an answer.
5. Beneficial E. is sent by people with their CV when they apply for a job. It summarizes why they are suitable for the job.
6. A cover letter F. is a small book that gives information to an employee.
7. An application G. means to reduce the amount of money you spend.
8. An employee handbook H. means to start producing a wider range of products.
9. Retirement benefits I. is a form that you fill out with your information when you want to apply for something.
10. To respond to someone or something J. means to look for something.
4. «PUT A QUESTION TAG ON THE END OF THESE SENTENCES» -
«ПРОДОЛЖИТЕ «ХВОСТИКИ» РАЗДЕЛИТЕЛЬНЫХ ВОПРОСОВ»
1. Your skills and background will be valuable assets to our team, ... ...?
2. We were very impressed by your application, ... ... ?
3. Your start date will be the following Monday, ... ...?
4. The starting pay is $25,000 a year and is disbursed on a bi-weekly basis, ... ...?
5. The enclosed employee handbook outlines the medical and retirement benefits, ... ...?
6. Sign the attached document and return it to our office, ... ...?
7. A stamp, self-addressed envelope is enclosed for your convenience, ... ...?
8. We look forward to welcoming you as a new member of our team, ... ...?
9. The company does not offer medical benefits for employees, ... ...?
10. This job offers retirement benefits, ... ...?
5. «MAKE UP SPECIAL QUESTIONS THE ANSWERS TO WHICH WILL BE WORDS IN ITALICS. THE WORDS IN BRACKETS WILL HELP YOU» - «СОСТАВЬТЕ СПЕЦИАЛЬНЫЕ ВОПРОСЫ, ОТВЕТАМИ НА КОТОРЫЕ БУДУТ ВЫДЕЛЕННЫЕ КУРСИВОМ СЛОВА. СЛОВА В СКОБКАХ ПОМОГУТ ВАМ»
1. We are pleased to offer you employment as a personal assistant (What).
2. Your skills and background will be valuable assets to our team (What).
3. We were very impressed by your application (What).
4. You made an excellent impression during your yesterday interview (When).
5. The company disburses pay on Friday (When).
6. All employees are eligible for medical and retirement benefits (What).
7. Employees are paid bi-weekly (How often).
8. Next Monday is her start date (When).
9. This application is three pages long (How many).
10. The manager offered him the position after the interview (When).
6. «TRANSLATE INTO ENGLISH» – «ПЕРЕВЕДИТЕ НА АНГЛИЙСКИЙ»
1. Все сотрудники получают книжку-справочник, чтобы объяснить их преимущества. 2. Кандидатам нужна степень в маркетинге, чтобы претендовать на это место. 3. Спрашивая, человек обычно ожидает ответа. 4. Помогает находить файлы быстро Ваша хорошая организованность. 5. Когда компания возмещает убытки, то возвращает деньги. 6. Диалог, главным образом, - о заказе, который не прибыл вовремя. 7. В качестве разрешения проблемы, личный помощник предлагает потребителю скидку на его следующий заказ 8. Секретарь должен распределить мероприятия дня. 9. Будет объявлено, что встреча официально начинается в 9:30 утра. 10. Следуя официальному началу встречи, секретарь зачитает протокол от последней встречи.
UNITS 6-10
1. «MATCH THE QUESTIONS (1-10) WITH THE ANSWERS (A-J) » -
«СОПОСТАВЬТЕ ВОПРОСЫ (1-10) С ОТВЕТАМИ (A-J)»
1. Why do secretaries record what happens during a business meeting?
2. What types of things might be discussed at a business meeting?
3. What types of items come in the mail?
4. What are some things people need to do in order to send mail?
5. Why do people write letters?
6. What kinds of letters do people write?
7. Why do people use phones?
8. How should you answer the phone at work?
9. Why do people use abbreviations?
10. What are some common abbreviations that people use?
A. People use phones to speak to other people. People use phones when they want to answer quickly and instantly.
B. These include: attn. = attention, Re = regarding, Encl. = enclosed, ETA = estimated time of arrival, CEO = chief executive officer, Dir. = director, Corp. = corporation, Inc. = incorporated, LTD. = limited, Co. = company, e.g. = exempli gratia (for example), et at = et alia (and others), min = minute, Mr. = Mister, etc. = et cetera (and so on), i.e. = id est. (that is), dept. = department, intro =introduction.
C. When answering the phone at work you should be polite and professional at all times. Before you put customers on hold, ask if they would prefer to leave a message. When transferring a call, always say the name of the person the caller will speak to and tell the other person the caller’s name before you connect them. You should never hang up on callers, and if a call is disconnected, you should call the other person back.
D. Many different things can be discussed at business meetings. These could include discussions about ongoing or new projects, reports, for example sales plans or marketing strategies, budgets, or how to develop the company in the future.
E. To send mail you must write the recipient’s name, address and zip code correctly on the outside of the mail. You will need to add the correct number of stamps for the size of the mail.
F. Secretaries record what happens during meetings because it is important to have a record of the discussions and assigned actions from a meeting. These records can be useful if there is s disagreement because they clearly define what happened in a meeting.
G. Items that come in the mail include letters, invoices, bank statements, reports, legal documents, product samples, and promotional material. Office supplies may also be delivered by mail.
H. Some different types of letters people write are: offer letters which make offers; announcement letters which give information; acknowledgement letters which say thanks for something you have received from someone; apology letters which say sorry; congratulation letters which express happiness at someone’s success; complaint letters which complain; inquiry letters which ask questions; order letters which order products and letters of recommendation which recommend a person for a job position or promotion.
I. Abbreviations are very useful if you need to write something quickly or save space. They can also make your work look more professional.
J. People write letters to communicate with each other. These days, thanks to email and cell phones, letters are usually only used in formal situations, for example to apply for a job or in business.
2. «FILL IN THE BLANKS WITH THE CORRECT WORDS AND PHRASES FROM
THE WORD BANK» - «ЗАПОЛНИТЕ ПРОПУСКИ ПРАВИЛЬНЫМИ СЛОВАМИ И ВЫРАЖЕНИЯМИ ИЗ БАНКА СЛОВ»
Mail log, mail room, incoming mail, quorum, submitted, attach, confidential, proceedings, seconded, convened.
1. Everything that is said and done in a meeting is included in the ... . 2. A ... is reached when there are enough people present at a meeting to make official decisions. 3. When a meeting comes together to begin it has ... . 4. When an item or motion is ... at a meeting, it is approved and can then be voted on. 5. A document that is ... is given to someone for consideration or approval. 6. ... ... is mail that has been brought into the office to be delivered to the employees. 7. The ... ... is a room where mail is delivered to an office to be distributed to each department and where mail is collected to be sent out of the office. 8. A ... ... or record of all incoming and outgoing mail, can be kept in either a book or as a computer file. 9. To keep something ... is to keep it secret. 10. To ... a document to an email means to send the document with the email.
3. «MATCH THE WORDS (1-10) WITH THE DEFINITIONS (A-J) » - «СОПОСТАВЬТЕ СЛОВА (1-10) С ИХ ОПРЕДЕЛЕНИЯМИ (A-J) »
1. An in-basket A. means to be detailed and thorough.
2. An out-basket B. is the feeling of being grateful to someone else for things they have done.
3. To proofread. C. is a container used to hold documents that require attention from an employee.
4. Letterhead D. is the first version of a document or plan.
5. To hang up E. means that there is more than one person or thing.
6. Discretion F means to read something to look for mistakes and make corrections.
7. A draft G. is to abruptly and purposefully end a phone call.
8. To be in-depth H. is behaving in a way that does not upset or offend other people.
9. Multiple I. is a piece of paper with a company’s name printed at the top.
10. Appreciation J. is a container used to hold documents that need to be sent out or distributed.
4. «PUT A QUESTION TAG ON THE END OF THESE SENTENCES» -
«ПРОДОЛЖИТЕ «ХВОСТИКИ» РАЗДЕЛИТЕЛЬНЫХ ВОПРОСОВ»
1. The secretary called the meeting to order, ... ...?
2. All the directors attended the meeting on March 14, ... ... ?
3. Ms. Marquez works in the sales division of the company, ... ...?
4. The decision was agreed upon unanimously, ... ... ?
5. The adjournment occurred at 5:00 pm, ... ...?
6. The board’s quorum of people is seven members, ... ... ?
7. Submit any requests a week in advance, ... ... ?
8. The meeting will convene at 3:00 pm., ... ...?
9. The mail room sorts incoming mail, ... ... ?
10. Secretaries must use discretion with client’s personal information, ... ...?
5. «MAKE UP SPECIAL QUESTIONS THE ANSWERS TO WHICH WILL BE WORDS IN ITALICS. THE WORDS IN BRACKETS WILL HELP YOU» - «СОСТАВЬТЕ СПЕЦИАЛЬНЫЕ ВОПРОСЫ, ОТВЕТАМИ НА КОТОРЫЕ БУДУТ ВЫДЕЛЕННЫЕ КУРСИВОМ СЛОВА. СЛОВА В СКОБКАХ ПОМОГУТ ВАМ»
1. The meeting was delayed due to Ms. Sui’s absence (What).
2. The CEO will give his report after the sales update (When).
3. The motion will not pass unless someone chooses to second it (When).
4. When people arrive to the meeting late, it interrupts proceedings (What).
5. Unopened letters go in the in-basket (Where).
6. Before secretaries can distribute the mail, it must be sorted (When)
7. Incoming mail is brought from the mail room (What).
8. Entries in the mail log must be updated daily (How often).
9. The secretary responded to Jane’s email (Who).
10. Part of the job is to document each letter that is received or sent (What).
6. «TRANSLATE INTO ENGLISH» – «ПЕРЕВЕДИТЕ НА АНГЛИЙСКИЙ»
1. Менеджер проинформировал штат о переменах. 2. Секретари должны проявлять благоразумие к личной информации клиентов. 3. Документ с деталями был приложен для отправки по почте. 4. Секретарь пошёл в офис инспектора , чтобы обратиться с потенциальной проблемой. 5. Обучающий семинар начинается через час. 6. Существуют многочисленные способы для того, чтобы отвечать по телефону вежливо. 7. Очень грубо прекращать телефонные звонки с потребителями. 8. Окончание письма: enclosure (приложение) означает то, что прилагаются другие документы. 9. Джек написал официальное письмо, чтобы объявить о том, что он уходит из компании. 10. Груз прибудет позже, чем планировалось по расписанию.
UNITS 11-15
1. «MATCH THE QUESTIONS (1-10) WITH THE ANSWERS (A-J) » -
«СОПОСТАВЬТЕ ВОПРОСЫ (1-10) С ОТВЕТАМИ (A-J) »
1. What are some kinds of money used around the world?
2. How can people get local money when they travel?
3. Why do people use banks?
4. What types of transactions can people perform at a bank?
5. How do employees get paid?
6. Why might an employee get an increase in wages?
7. Why do companies need to keep financial records?
8. What kind of financial records should companies keep?
9. What happens when people owe money to a company?
10. What happens if people do not pay money that they owe?
A. Employees may get an increase in wages as a result of a promotion or pay raise. Some employees, often sales staff, work for commission, which means if they sell a lot of products, their wages will be increased.
B. Companies need to keep records of all income and outgoings and calculate profits and losses. Businesses should record paid bills, checks, purchases, loan payments and credit card transactions. Companies need to keep important financial documents, such as bank statements, tax forms and receipts for their records.
C. When people owe money to a company, the company will usually send them letters reminding them that they owe payment. They may also call the debtor to ask for the money. If this has no effect they may threaten legal action to take the money from the other person.
D. Some kinds of money used around the world are: Euro, yen, won, GB pound, Australian/American dollar, Indian rupee, Brazilian real, Chinese yuan, Mexican peso, Turkish lira, Ukrainian hryvnia, Russian ruble, Vietnamese dong, Moroccan dirham, Polish Zloty, United Arab Emirates dirham.
E. At the bank people can withdraw or deposit money, make wire transfers, online bill payments and credit card transactions. Other financial transactions that may occur through a bank include mortgage loans and small business loans.
F. Most major banks offer foreign currency, but may not have a wide selection. Alternatively, there are many websites that offer foreign currency. You can always get foreign currency at an airport or at your destination at a local currency exchange. However the rates may be very high. If you have a bankcard, a good option is usually just to use an ATM.
G. People use banks because they believe their money will be safer in a bank than at home. They may also get interest on their savings from banks. Banks are also useful if you need a loan or mortgage. Banks also issue credit and debit cards, which are convenient if you don’t want to carry cash around.
H. Employees are often paid by direct deposit into their bank accounts. This can be weekly, biweekly or monthly and is often paid in arrears, for example May’s salary would be paid in June. Some employees may be paid in cash, usually in smaller firms and companies. Other employees may be paid by check.
I. Companies need to keep financial records for tax reasons. Financial records also provide information for stakeholders about financial performance and how well the company is going. The company also needs these records to prove it is eligible for loans and to encourage investment. Financial records also allow a business to analyze its success and forecast future profits.
J. If people don’t pay the money they owe they may be taken to court and forced to pay the money. If they do not have the money their possessions or house may be taken as payment.
2. «FILL IN THE BLANKS WITH THE CORRECT WORDS AND PHRASES FROM
THE WORD BANK» - «ЗАПОЛНИТЕ ПРОПУСКИ ПРАВИЛЬНЫМИ СЛОВАМИ И ВЫРАЖЕНИЯМИ ИЗ БАНКА СЛОВ»
Account number, back ... up, evaluation, deposit slip, disregard, fair, in arrears, overdue, paid in full, remit.
1. If something is ... , it is reasonable. 2. Cash and checks to be put into a bank account are listed on a ... ... . 3. An ... ... identifies each individual bank account. 4. If something is ... , it is late. 5. If your company pays people ... ... , it pays them at the end of a period of time after they earned the money. 6. An ... is a meeting between an employer and employee, where they discuss their work and performance. 7. To ... something ... means to support it with evidence. 8. When you ... a sum of money, you send it somewhere or to someone. 9. If you ... something, you ignore it, or pay no attention to it. 10. If something is ... ... ... , there is no more money to pay.
3. «MATCH THE WORDS (1-10) WITH THE DEFINITIONS (A-J) » -
«СОПОСТАВЬТЕ СЛОВА (1-10) С ИХ ОПРЕДЕЛЕНИЯМИ (A-J) »
1. The exchange rate A. is the list of people working for a company, and the details of what they earn.
2. A hidden fee B. is a person who works at the service counter of a bank.
3. A deposit C. is the act of removing money from a bank account.
4. The total D. is the money employees receive from their jobs.
5. A bank teller E. is an arrangement to pay money straight into a person’s bank account.
6. A withdrawal F. is the value of the money of one country as compared to the value of the money of another country.
7. A wage G. is an amount of money that is put into a bank account.
8. Direct deposit H. is a book where a company records accounting information.
9. The payroll I. is the sum of all figures on a list.
10. A ledger J. is money that a person did not know would be charged for a service.
4. «PUT A QUESTION TAG ON THE END OF THESE SENTENCES» -
«ПРОДОЛЖИТЕ «ХВОСТИКИ» РАЗДЕЛИТЕЛЬНЫХ ВОПРОСОВ»
1. I have witnessed a particularly bad offer when exchanging euros, ... ...?
2. Banks usually offer a fair exchange rate, ... ...?
3. Travelers should watch out for hidden fees, ... ...?
4. The airport isn’t a good place to exchange money, ... ...?
5. People can waste a lot of money hidden fees when exchanging money, ... ...?
6. This bank does not change a fee to exchange currency, ... ...?
7. The personal assistant would like to buy 200 pounds, ... ... ?
8. The personal assistant is traveling for business, ... ... ?
9. The customer made a withdrawal of $20 from his account, ... ...?
10. Sign the checks before depositing them, ... ... ?
5. «MAKE UP SPECIAL QUESTIONS THE ANSWERS TO WHICH WILL BE WORDS IN ITALICS. THE WORDS IN BRACKETS WILL HELP YOU» - «СОСТАВЬТЕ СПЕЦИАЛЬНЫЕ ВОПРОСЫ, ОТВЕТАМИ НА КОТОРЫЕ БУДУТ ВЫДЕЛЕННЫЕ КУРСИВОМ СЛОВА. СЛОВА В СКОБКАХ ПОМОГУТ ВАМ»
1. The bank teller checked the deposit slip for addition errors (What).
2. Staff are paid more per hour if they work over 40 hours in a week (When).
3. Tom earns a commission on large sales (What).
4. The company pays its employees in arrears (How).
5. Joe got a job with a higher wage (What).
6. Meg worked overtime to earn extra money (Why).
7. Employees can earn a bonus for high sales (What).
8. Many companies’ fiscal years start in April (When).
9. Harold asked for a two percent raise (What).
10. The payroll department issues paychecks (What)
6. «TRANSLATE INTO ENGLISH» – «ПЕРЕВЕДИТЕ НА АНГЛИЙСКИЙ»
1. Секретарь идёт в расчётный отдел спрашивать, почему ему не заплатили. 2. В прошлом году компания заработала прибыль. 3. Проверьте заявление банка на предмет каких-либо ошибок. 4. Подтвердите доклад соответствующими документами. 5. Эта программа позволяет Вам предсказывать будущие продажи. 6. Увеличивающиеся продажи должны также повысить вливание наличных денег. 7. Низкие продажи и высокие цены привели к потерям в четвёртом квартале. 8. Если Вы уже оплатили Ваш баланс, Вы можете игнорировать это письмо. 9. Покупатель не оплатил его просроченный платёж. 10. Компания закроет счёт клиента, если оплата не будет отправлена к марту.
ANSWERS TO UNITS 1-5
1.
1.-F.; 2.-D.; 3.-A.; 4.-E.; 5.-B. 6.-G.; 7.-I.; 8.-C.; 9.-H.; 10.-J.
2.
1. founding 2. To set up 3. import 4. manufacture 5. expand 6. relocate 7. premises
8. Closure 9.compete 10. maintain a foothold
3.

1.-H.; 2.-G.; 3.-J.; 4.-B.; 5.-C.; 6.-E.; 7.-I.; 8.-F.; 9.-A.; 10.-D.
4.
1. won’t they 2. weren’t we 3. won’t it 4. isn’t it 5. doesn’t it 6. will you 7. isn’t it
8. don’t we 9. does it 10. doesn’t it
5.
1. What are we pleased to offer you?
2. What will be valuable assets to our team?
3. What were we very impressed by? OR: By what were we very impressed?
4. When did you make an excellent impression?
5. When does the company disburse pay?
6. What are all employees eligible for? OR: For what are all employees eligible?
7. How often are employees paid?
8. When is her start date?
9. How many pages is this application long?
10. When did the manager offer him the position?
6.
1. All employees get an employee handbook to explain their benefits. 2. Applicants need a degree in marketing to qualify for the position. 3. A person usually responds when asked a question. 4. Being well-organized helps you to find files quickly. 5. When a company gives a refund, they return money. 6. The dialogue is mostly about an order that didn’t arrive on time. 7. The personal assistant offers the customer a discount on his next order as a solution. 8. The secretary must distribute the agenda. 9. The meeting will be called to order at 9:30 am. 10. Following the call to order the secretary will read the minutes from the last meeting.
ANSWERS TO UNITS 6-10
1.
1.-F.; 2.-D.; 3.-G.; 4.- E.; 5.-J.; 6.-H.; 7.-A.; 8.-C.; 9.-I.; 10.-B.
2
1. proceedings. 2. quorum 3. convened. 4. seconded 5. submitted 6. Incoming mail
7. mail room 8. mail log 9. confidential 10. attach
3.

1.-C.; 2.-J.; 3.-F.; 4.-I.; 5.-G; 6.-H.; 7.-D.; 8.-A.; 9.-E.; 10.-B.
4.
1., didn’t she/he 2. didn’t they 3. doesn’t she 4. wasn’t it 5. didn’t it 6. isn’t it 7. will you
8. won’t it 9. doesn’t it 10. mustn’t they
5.
1. What was the meeting delayed due to?
2. When will the CEO give his report?
3. When won’t the motion pass?
4. What interrupts the meeting?
5. Where do unopened letters go?
6. When must the mail be sorted?
7. What is incoming mail brought from? OR: From what is incoming mail brought?
8. How often must entries in the mail log be updated?
9. Who responded to Jane’s email?
10. What is part of the job?
6.
1. The manager informed the staff about the changes. 2. Secretaries must use discretion with clients’ personal information. 3. The document with the details was attached to the mail. 4. The secretary went to the supervisor’s office to address a potential problem. 5. The training seminar starts in an hour. 6. There are multiple ways to answer the phone politely. 7. It is very rude to hang on customers. 8. Ending a letter with encl. suggests there are other papers attached. 9. Jack wrote a formal letter to announce he was leaving the company. 10. The shipment will arrive later than scheduled.
ANSWERS TO UNITS 11-15
1.
1.-D.; 2.-F.; 3.-G.; 4.-E.; 5.-H.; 6.-A.; 7.-I.; 8.-B.; 9.-C.; 10.-J.
2.
1. fair 2. deposit slip. 3. account number 4. overdue 5. in arrears 6. evaluation 7. back up
8. remit 9. disregard 10 paid in full
3.
1.-F.; 2.-J.; 3.-G.; 4.-I.; 5.-B.; 6.-C.; 7.-D.; 8.-E.; 9.-A.; 10.-H.

4.
1. haven’t I 2. don’t they 3. shouldn’t they 4. is it 5. can’t they 6. does it
7. wouldn’t she/he 8. isn’t she/he 9. didn’t she/he 10. will you
5.
1. What did the bank teller check the deposit slip for?
OR: For what did the bank teller check the deposit slip?
2. When are staff paid more per hour?
3. What does Tom earn a commission on? OR: On what does Tom earn a commission?
4. How does the company pay its employees?
5. What job did Joe get?
6. Why did Meg work overtime?
7. What can employees earn a bonus for? OR: For what can employees earn a bonus?
8. When do many companies’ fiscal years start?
9. What did Harold ask for? OR: For what did Harold ask?
10. What does the payroll department issue?
6.
1. The secretary goes to the payroll department to ask why he wasn’t paid. 2. The company made a profit last year. 3. Review the bank statement for any errors. 4. Back up the report with the correct documents. 5. This program allows you to forecast future sales. 6. Increasing sales should also increase cash flow. 7. Poor sales and high costs led to the fourth quarter loss. 8. If you have already paid your balance, you can disregard this letter. 9. The customer has not paid his outstanding balance. 10. The company will close the client’s account if payment is not remitted by March.

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